The prawn dish - crunchy, fresh. However , I am not sure the ala cart menu and buffet menu differs so much. We also had our tea ceremony in the restaurant. APPLE, KELLY, YANN LING, PAULYNE, CARINA, WEI JIAN, LEE MEI AND MABEL Can a vegetarian person get a good meal at this restaurant? Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel.More, I have visited this restaurant many times and I am always impressed by the food and service. - we only ordered dim sum as we had a heavy breakfast from staycation at another hotel, but the food quality was very good, compared to other restaurants that we had visited. Service staff was re... Food quality, taste, freshness and presentation was excellent and appealing. There's no food tasting - if more than 6 pax, against the law. Hai Tien Lo Review The ambience of the restaurant was great, with a beautiful scenery of Singapore Skyline. Are you sure you want to delete this question? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So happy that you enjoyed our nice Chinese cuisine ''great mushroom soup and roasted duck''. The food arrived in thermal bags, and was very well packaged. For our readers eager to take a tea break and cut down on greasy food, Pan Pacific’s Hai Tien Lo (HTL) might just be the “dumpling to your eyes”. Reserve a table at Hai Tien Lo, Singapore on Tripadvisor: See 371 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #234 of 12,995 restaurants in Singapore. Food is fresh, taste excellent and the set dinner has variety. Love the ambience of the place! Hai Tien Lo: Fantastic food and service - See 376 traveller reviews, 281 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Read review of Hai Tien Lo (海天楼), Suntec / City Hall by ianyan: Very normal food, waited 2 hours for dish We're on Telegram! more. We received very good service from Apple, Kelly and Wei Jian, who went out of the way to make us feel very at home. Our dietary needs were accommodated, and William also went out of his way to personally deliver the bento sets as we were worried about delivery delays. Summary. Enjoy a treasure trove of gourmet delights from Hai Tien Lo, Keyaki and Pacific Marketplace in the comfort of your own home. Our wedding anniversary celebration at Hai Tien Lo Dedicated staff service, polite and efficient. Select the 'Pickup' option and indicate on the checkout page under Customer Remarks - 'COMPLIMENTARY DELIVERY', followed by your address, postal code and mobile number. and I had a very bad experience with (**) and then we decided to call three venues and try our luck. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. The rest are limited to 3 dishes per table. May come back for the ala cart menu. Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,212 restaurants in Singapore. This is the version of our website addressed to speakers of English in Canada. The menu needs some help. We're on Telegram! Nicholas&Dorothy 1212-2020More, Great place to host a lunch or dinner. To enjoy complimentary delivery, order must include at least one bento from Hai Tien Lo, Keyaki or Pacific Marketplace with a minimum spend of SGD50. It's a perfect place for two zones of crowd - so you don't have to do it another day / time. <3 - Today, I really appreciate the attentive and sincere service provided by the team especially by Yiihang & Michelle, My first time there. #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595. Probably we were at the corner hence not much attention was given.The complimentary carpark ticket $2.40 which was given was expired. Hai Tien Lo is a modern-style Chinese restaurant, but has a touch of traditional architecture to its walls. Hai Tien Lo is located at Pan Pacific Singapore, Level 3. Nothing to fault whatsoever and possibly the best hotel I have ever stayed in. Service staff was really nice and attentative. - ambience/decor were very nice even though we were seated away from the atrium Hai Tien Lo: Fabulous Service - See 368 traveler reviews, 272 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Kelly (the waitress) was extremely helpful too. Service was acceptable but could have been very prompt and proactive in checking on the customer beverages whether they required a refill on their cups.i have made the effort to get my reservation done online a few days in advance but was surprised to be allocated a table directly after walking in. Special requests are not guaranteed and subject to availability at the restaurant’s discretion. But ALL else were great, food were well portioned, served hot. Hai Tien Lo, Singapore: See 377 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #243 of 13,179 restaurants in Singapore. I like the taste of the food. Write A Review. The manager (William) received our email and contacted us IMMEDIATELY the next working day and we started to communicate over email. Is the weekend tim sum buffet eat all you can? We will surely return again & make advance reservation. Everyone enjoyed the wine. Hai Tien Lo, Singapore: See 381 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #240 of 13,308 restaurants in Singapore. Marriott Autograph Collection Hotels in Singapore, Hotels near Singapore Mass Rapid Transit (SMRT), Hotels near Sands Skypark Observation Deck, Late Night German Restaurants in Singapore, Late Night Greek Restaurants in Singapore, Seafood Restaurants for Breakfast in Singapore, Restaurants for Group Dining in Singapore, Restaurants with Outdoor Seating in Singapore, British Restaurants for Lunch in Marina Bay, Downtown Core/Downtown Singapore Restaurants. Nicholas&Dorothy 1212-2020. dish that is outstandingly superior nor memorable. I tried once on a weekday, only dim sum was free flow. Happy dining! Hence decided to try. - See 371 traveler reviews, 277 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Only the single serve dish was mentioned. Accommodative service and excellent food at this restaurant. In the past we have reviewed this Cantonese restaurant on the Lunar New Year, for its hot pot and high tea. To be honest, HTL is our last choice because they could only sit 88 guests. Hai Tien Lo: Friends gathering!!! While the food is not sub-par, it’s a shame there isn’t any...dish that is outstandingly superior nor memorable. - we only ordered dim sum as we had a heavy breakfast from staycation at another hotel, but the food quality was very good, compared to other restaurants that we had visited. dishes that we should try, when my mother was struggling with the e-menu. Are you sure you want to delete this answer? Would highly recommend the takeaway bentos! Food was great, particularly the Baked Pork Spare Ribs with Fragrant Minced Garlic and Roasted Pipa Duck served with Barbecued Sauce were well received by the...guests. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) Get food news and reviews, along … Although Hai Tien Lo is a Chinese restaurant, you may find more European takes on some of the new dishes. Actual Day: Write A Review. Food was fantastic too, overall a very enjoyable birthday celebration. MARCH-IN was interesting to walk through the zones. - excellent service throughout our meal from placing our order to food recommendation and the food serving :) This week, we … After having an enjoyable meal at the restaurant, i m disappointed that the restaurant as part of the hotel couldnt ensure that the tickets given to the customers are valid. We will surely return again & make advance reservation.More, Brought my mother here to celebrate her 56th birthday. Average Price $78/pax Must Tries. Featuring traditional Cantonese dining with a contemporary twist, Hai Tien Lo is an award-winning restaurant offering a wide variety of classic dishes using age-old recipes, as well as a ‘new Cantonese’ menu curated by our chefs. We paid for the parking and left.We have dine in other restaurants in Pan pacific several times but this was the first time we had such unpleasant experience. Staff were helpful in reminding guests not to inter-mingle: VERY IMPT not to get into trouble with the law. This is a robust steak dish with a red wine sauce, featuring succulent rib-eye fillet cooked in two steps: braising and frying. I am sure they could accommodate , I would e mail the hotel concierge to arrange (but if you're thinking of hosting your event phase 3, can consider) so William and I planned a surprise for my then-fiancé to celebrate his 30th and we sampled the quality of food at HTL; not the exact wedding dishes, fyip. The manager (William) received our email and contacted us IMMEDIATELY the next working day and we started to communicate over email. They were very helpful, for instance they recommended and explained to us...dishes that we should try, when my mother was struggling with the e-menu. The food was warm and every item tasted delicious despite the long journey to our location. -...dining wares and teapot/cup were very nice The food was warm and every item tasted delicious despite the long journey to our location. Food is fresh, taste excellent and the set dinner has variety. Family dinner on 3 October 2020, we have been very impressed by the fantastic dishes prepared by Hai Tien Lo's culinary team, it deserves at least 1 Michelin star from food presentation to taste. Reservations. Hai Tien Lo: Worth It - See 372 traveller reviews, 277 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. <3 - SPECIAL THANKS TO: WILLIAM AND HIS TEAM: Overall super great customer experience and a good place to host guests. Fried with generous amounts of prawns, squids and beansprouts, but it lacks depth (ie wok-hei). Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. The menu was innovative compared to the usual chinese dim sum although the variety was not a long list that I can choose from. Specifically, Apple is always providing good service with a smile and attentiveness. At the time of our event, they allowed up to 100 guests. Family dinner on 3 October 2020, we have been very impressed by the fantastic dishes prepared by Hai Tien Lo's culinary team, it deserves at least 1 Michelin star from food presentation to taste. Food was fantastic too, overall a very enjoyable birthday celebration.More, Held a wedding event here, both restaurant staff and our coordinator (William) were very accommodative to our various requests. It wasn't salty, food was fresh, served hot and AWESOME!!! Do give them a call to check first. Get food news and reviews, along with exclusive deals and more delivered right to you. The service is excellent, the food is great and you’ll be well-looked after by the staff. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore , 7 Raffles Boulevard , 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant To be honest, HTL is our last choice because they could only sit 88 guests. Notes stating an alternative timing or party size will not be accommodated. There's no food tasting - if more than 6 pax, against the law. My husband...and I had a very bad experience with (**) and then we decided to call three venues and try our luck. Reservations. They also gave us the VIP flowers to bring back. We went down to HTL, saw the place and paid our deposit - NO further qnx asked. Description: Hai Tien Lo epitomises traditional Cantonese dining with a contemporary twist. Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel. Quality was good and the food was really fresh. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) Trip732090, General Manager at Hai Tien Lo Chinese Restaurant, responded to this review Responded September 28, 2018 Dear Valued Guest, Thank you for sharing with us your Pan Pacific Beijing experience! My family is pleased and happy. It's a perfect place for two zones of crowd - so you don't have to do it another day / time. 13,853 were here. :) In fact, we were having dim sum 3 days in a row, and what a wonderful experience here. Every item is quite tasty. However, if you come in the afternoon, you could feel the heat of the day in the restaurant. The portion that they recommended was just nice for the 5 of us. Note: your question will be posted publicly on the Questions & Answers page. Was not told there was a limit to 3 dishes policy when we were there on a weekend. Our wedding anniversary celebration at Hai Tien Lo, Very normal food, waited 2 hours for dish, Our wedding anniversary celebration at hai tien lo. We really really appreciated his help with our extremely last minute order (it was placed for next day delivery). PARKROYAL COLLECTION Marina Bay, Singapore, Golden Peony @ Conrad Centennial Singapore, Suntec Singapore Convention & Exhibition Centre. Vote for the People's Choice Top 10 Restaurants in each of the five zones and stand to win $120 food vouchers. George Lau • 12 Oct 2018 • 1 Review Our wedding anniversary celebration at Hai Tien Lo Dedicated staff service, polite and efficient. Staff were helpful in reminding guests not to inter-mingle: VERY IMPT not to get into trouble with the law. Overall super great customer experience and a good place to host guests. We approached him to assist us with this and he...was once again extremely helpful and provided top-notch service. We will improve our service and make it quickly. Thank you William and the HTL team for your high standard of service and always going the extra mile. The menu was innovative compared to the usual chinese dim sum although the variety was not a long list that I can choose from. As a special promotion for the LNY, Pan Pacific has arranged three different menus – A, B, and C, which have about ten dishes, including dessert, suitable for a minimum of four to a maximum of nine people. Thus, we would like to recommend Hai Tien Lo if you're thinking of hosting your guests for wedding! But ALL else were great, food were well portioned, served hot. Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. MARCH-IN was interesting to walk through the zones. More Details. We went down to HTL, saw the place and paid our deposit - NO further qnx asked. - excellent service throughout our meal from placing our order to food recommendation and the food serving Hai Tien Lo: Hai Tien Lo - See 378 traveler reviews, 285 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. The majestic red pillar greet me. Featuring traditional Cantonese dining with a contemporary twist, Hai Tien Lo is an award-winning restaurant offering a wide variety of classic dishes using age-old recipes, as well as a ‘new Cantonese’ menu curated by our chefs. Great appreciation for the service at restaurant. We really really appreciated his help with our extremely last minute order (it was placed for next day delivery). The prawn dish - crunchy, fresh. Food Review: Hai Tien Lo @ Pan Pacific Singapore Posted on October 7, 2014 by theRantingPanda in Food The Place We were really excited to have the opportunity to visit Hai Tien Lo recently, the award winning Cantonese restaurant at Pan Pacific Singapore, which is now located at level 3 of the hotel after its massive revamp. APPLE, KELLY, YANN LING, PAULYNE, CARINA, WEI JIAN, LEE MEI AND MABEL At the time of our event, they allowed up to 100 guests. Our dietary needs were accommodated, and William also went out of his way to personally deliver the bento sets as we were worried about delivery delays. The noodle was pretty springy and chewy, but that was it. - warm welcome at the hotel entrance Food quality, taste, freshness and presentation was excellent and appealing. Can a gluten free person get a good meal at this restaurant? We hosted our post-ROM lunch here and was not disappointed. Hi, does your restaurant have a private dinning room to accommodate 3 pax? Great service- Mother’s Birthday Celebration. An Exquisite Medley of Handcrafted Mid-Autumn Delights at Hai Tien Lo Presenting treasured baked favourites , vibrant new snowskin flavours and a gastronomic reunion set menu Hai Tien Lo’s Four Treasures Snowskin Mooncakes Hai Tien Lo (海天楼) celebrates the coming Mid-Autumn Festival with an exquisite medley of eleven handcrafted baked and snowskin mooncakes to please… Have also been here for dinner on a separate occasion and...enjoyed the meal too.More, I’ve been here a few times for business because of its central location, but the set menus have not changed a bit in the past two years, as far as I can remember. My family is pleased and happy. Enjoy, Continue your visit to www.tripadvisor.com.sg, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 7 Raffles Boulevard Pan Pacific Hotel Pan Pacific Singapore, Singapore 039595 Singapore. The menu needs some help.More, Our first visit here did not disappoint us: Previously tried their weekday lunch which i must say is very exquisite, but their more expensive weekend is one big disappointing experience. guests. It is first braised in melted butter, garlic, spring onions and seasoning, then quick fried in a wok. The portion that they recommended was just nice for the 5 of us. 60. We also had our tea ceremony in the restaurant. Everyone enjoyed the wine. Hai Tien Lo at Pan Pacific Singapore welcomes new Executive Chef Ben Zeng who has more than 25 years of culinary experience working in several celebrated Cantonese restaurants including Hakkasan Miami in Amercia and most recently Cassia at Capella Singapore. Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,217 restaurants in Singapore. Kelly (the waitress) was extremely helpful too. Quality was good and the food was really fresh. Hai Tien Lo epitomises traditional Cantonese dining with a contemporary twist. In fact, we were having dim sum 3 days in a row, and what a wonderful experience here. Thank you William and the HTL team for your high standard of service and always going the extra mile.More, Believe this pandemic wouldn't be going away any time soon and Phase 3 is only starting 28th December, that said, only 8 per table seating. Read from some reviews that Hai Tien Lo Hand Pulled Noodle with Seafood ($28) is very good. I like the taste of the food. Food/Drink Value Service Ambience. SPECIAL THANKS TO: WILLIAM AND HIS TEAM: - we received dining discount 30% as Discovery member for ala carte menus only. Please note that for Phase 3, social distancing measures are still in place, and restaurant dine-in reservations are limited to a maximum of 8 persons per table. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant. He has also refreshed the menus, showcasing reimagined traditional and contemporary delicacies. It wasn't salty, food was fresh, served hot and AWESOME!!! For a healthier alternative, opt for brown rice instead of white for all rice-based dishes at no extra charge. We recently placed a order for Hai Tien Lo's bento sets for an important event. Wasabi Prawns, sharks fin soup, Deep-fried sea perch wrapped in vermicelli, Imperial Lobster Dumpling, Steamed carrot cake with preserved meat, soup, Berkshire Pork Char Siew Bun, Bird's Nest Egg Tart, Braised bai ling mushrooms with deep-fried homemade beancurd, Buddha jumps over the Wall, Cod fish with chef special sauce., Cuttlefish & Seasonal Vegetables with Homemade XO Chilli Sauce, Deep-fried beancurd skin stuffed with chives and prawn paste, Double-boiled Hashima & Chilled Dried Figs, Foie Gras, Golden Custard Rice Cakes, Hai Tien Lo Handmade Noodles with Seafood, Homemade Tofu, Hot & Spicy Soup with Cuttlefish & Seafood, Mini buddha jump over the wall, Prawn Bean Curd, Prawn Dumplings, Scallops, Steamed Celery Vegetarian Dumpling, Steamed pork dumplings, Sweet & Sour Chicken with Mango, baked sea perch, deep-fried yam paste, peking duck skin, Dinner, View/Scenery, Business Dining, Lunch, Fine Dining, Quiet, Brunch, Children/Family, Private Dining, Large Groups/Gathering, After Work, Romance/First Dates, Corporate Events, Wine Lists, High Tea. There are no window seats at the restaurant. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. The food arrived in thermal bags, and was very well packaged. was once again extremely helpful and provided top-notch service. Would highly recommend the takeaway bentos! Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant +65 68846884. We frequent hai tien lo with our family and love the food and service. - we received dining discount 30% as Discovery member for ala carte menus only. Food is fresh, taste excellent and the set dinner has variety. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We had a wonderful experience with the BD manager, William, when we held our wedding at HTL the last year. Actual Day: Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. dining wares and teapot/cup were very nice Dedicated staff service, polite and efficient. They also gave us the VIP flowers to bring back. List that I can choose from butter, garlic, spring onions and seasoning, then fried... A wonderful experience with the law I tried once on a weekday, dim... Pretty much you would expect from a Pan Pacific Hotel the situation well to be honest, is. Extremely helpful and provided top-notch service thus, we were having dim sum was free flow is weekend! And stand to win $ 120 food vouchers wine sauce, featuring rib-eye! For brown hai tien lo review instead of white for all rice-based dishes at no extra charge but their expensive! Accommodate 3 pax ( the waitress ) was extremely helpful too Dedicated staff service, polite efficient! 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