Job Description Job purpose & Scope: Participate in the planning, development and implementation of maintenance programs, modifications, enhancements and replacements to the Telesystem hardware to improve overall cost effectiveness and to ensure its continued functioning Carry out effective and efficient on the bench component level repair, testing and calibration of Telesystem equipment (Power supplies, modules, cards etc...) Principal Accountabilities: Participate in planning and implement scheduled maintenance and tests, systems modifications and requirements for spares and equipment to ensure the continued functioning of the system hardware. Analyze equipment failure and site defect reports investigating alternative approaches to ensure that satisfactory technical and operational solutions are found and implemented. Monitor the spare parts stocks and propose modification on stock levels in order to optimize the quantity of spares to be retained. Implement technical audits, coordinating such programmes with other engineering disciplines and Company units as necessary (including identifying operational shortcomings and recommending corrective action). Evaluate and recommend modifications to improve the reliability and maintainability of all telesystem hardware and to plan the installation of all expansions and enhancements as approved. Assist in establishing procedures for quality assurance of all products acquired or repaired, set technical stands to improve repairs, maintenance and system reliability. Ensure that on-site documentation is kept updated, accessible and easily useable and establish procedures to improve the overall level of on-site documentation. Liaise with equipment vendors to solve repair problems, upgrade older equipment, to replace obsolete items and to keep abreast of hardware developments. Coordinate with all users of the telesystem and the various sites for testing and maintenance and to upgrade and maintain all network links that interface with the telesystem. Provide on request and with Management approval, technical advice on computer hardware to all departments. Conduct training for Hardware Engineers (Lab and sites) to maintain and enhance the level of hardware expertise in-house.