• Acknowledge and action customer support requests and complaints to ensure customer satisfaction • Travel to global (often remote/ offshore) locations as required by Specialist Services and our customers and provide remote (office based) technical support to clients across all global locations. • Liaise with sub-contractors and agencies to facilities the upgrade and refurbishment of Specialist Services Hire and client owned products. • Input and maintain maintenance database for status tracking. • Install, repair and service HVAC, electrical and electronic equipment inclusive of pressurisation, Fire and Gas monitoring and telecommunications systems equipment , inspection and maintenance of Ex (ATEX) equipment in accordance with the latest industry standards. • Compile detailed technical reports which are to be issued to the customer following a site visit , follow up with customers following service, maintenance or repair works to ensure satisfaction. Desired Candidate Profile Origin preference: UK national Trade: Electrician / Electrical Engineering Technician Age Preference: Mid-twenties – Mid-thirties Offshore experience preferred CompEx / IECEx CoPC certification preferred Gulf experience preferred HVAC experience preferred