(166) IT Application Analyst at CIELO Talent Solutions in Doha - Qatar

To provide operational technical support to business users to proactively resolve performance issues. To participate in new roll outs. Overall Purpose · Provide operational technical support to business users; proactively resolve performance issues, user management, data backup, and system security. · Participate in new roll-outs as directed by Team Leader or Project Manager · Manage applications systems performance according to Service Level Agreement. · Recommend enhancements to support continuous improvement program · Develop and maintain up-to-date documentation of system configuration, license compliance, backup policies Key outputs to achieve · Proactively monitor and take appropriate actions to improve system uptime and productivity · Manage L1/L2 incidents in accordance with SLA target and coordinate escalation process as appropriate · Provide design consultancy and functional / domain expertise on ad-hoc project assignments · Establish and maintain IC compliance

Salaire proposé
0 AED
Domaine de travail
IT - Software Services
Pays
Qatar
Location
Doha
Niveau d'enseignement
Type de travailleurs
Contrat
Compétences demandées
IT Applications Analyst ITIL Support SDLC Cloud systems Database management
gendre
M/F